Menu Close

FAQ

What is Hylumen LED?

Hylumen LED is a range of energy-efficient LED lighting products manufactured by Hylumen Industries, a certified Indian LED lighting company. They offer indoor, outdoor, industrial, and commercial LED lighting solutions.

What kinds of LED products does Hylumen make?

Hylumen’s products include:

 

  • LED Flood Lights

  • LED Street Lights

  • LED Tube Lights

  • Panel and Surface Lights

  • High Bay Lights

  • Solar Street Lights

  • Decorative & Garden Lights
    …and more lighting solutions for homes, offices, industries, and outdoor areas

What are the general features of Hylumen LEDs?

Hylumen LED products typically offer:

  • Energy-efficient performance

  • High brightness with up to ~140 lumens per watt

  • Long lifespan (around 50,000 hours)

  • Instant on/off operation

  • Durable build with heat-dissipating design

  • CE, ROHS, ISO and BIS certified quality standards

  • Designed and manufactured in India
    These contribute to lower energy bills and reliable lighting performance.

How do I install Hylumen LED lights?

Installation guidelines vary by product type but general recommendations include:

  • Follow the product manual or specification sheet

  • Use a certified electrician

  • Ensure wiring and grounding meet local standards
    Incorrect installation can void the warranty

What warranty do Hylumen LEDs come with?

 

Hylumen LED products generally come with a 2-year warranty from the date of purchase. This covers manufacturing defects but not damage caused by improper installation, misuse, power surges, or unauthorized modifications.

What should I do if my Hylumen LED product fails?

Warranty process:

  1. Contact Hylumen support with proof of purchase.

  2. Defective units within warranty may be replaced at no cost (depending on availability).

  3. Return packaging must be secure; damaged returns can affect warranty coverage.

 

Repair option:
Hylumen also offers repair services — you may need to share model details and photos to start the process.

What isn’t covered by warranty?

Warranty does not cover:

 

  • Unauthorized opening or modification of products

  • Connection to improper power sources or third-party components

  • Power surges/spikes without surge protection

  • Incorrect installation

  • Damage from environmental conditions outside specifications
    These can void the warranty.

Do Hylumen LEDs work in harsh weather?

Many Hylumen LED products (e.g., flood lights and street lights) have high IP ratings like IP65/66, which means they’re designed to resist dust and water — suitable for outdoor use. 

Why choose Hylumen LEDs?

Benefits include:

 

  • Lower energy bills

  • Long product life

  • High quality standards

  • Replacement warranty

  • Products designed for a wide range of indoor & outdoor applications
    Many customers value the energy efficiency and durability of these lights.

How can I get support or contact Hylumen?

You can contact support or customer care via the contact details on their website—typically email and phone— or reach out to their local dealers and partners. Official contact forms are available on their website too.